Account Holders Terms and Conditions.

The terms and conditions set out herein shall apply between the“company”(Aspire Executive) and “the customer” (party whose name and address are set out in the account application form). The Terms and Condition shall apply to the provision of any and all carriage, courier and delivery services (“the services”) undertaken by the company for the customer during the continuance of this agreement and all other terms, warranties and/or conditions implied by statute and/or common law and hereby expressly excluded to the fullest extent permitted by law.

Whilst we do our upmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out of our control.
The driver will,at all timesdrive within the confines of the law, this will include driving at a safe and sensible speeds in accordance with road conditions, traffic advice / legislation and the legal speed limits.
Every effort will be made by the company to ensure that the driver and vehicle(s) or sub-contractor’s vehicle(s) arrive on time.
The company expect all drivers to be polite, respectable, courteous and helpful to all customers. If you feel we have failed to provide this basic service please contact us so we can address any concerns.
We reserve the right to change your vehicle/driver at any time if necessary.
Our taxis/PSV drivers will travel by the most appropriate route on the day, unless instructed otherwise by the customer at the time of booking.
Drivers, with the support of the company have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behavior poses a threat either to the driver or other passengers.

Customers are responsible for all damage caused to the interior and/or exterior of a vehicle on hire to them and will be invoiced accordingly for any repair or valeting required in order to reinstate a vehicle to its original working order. PLEASE NOTE: VALETING CHARGE FOR EACH VEHICLE STARTS FROM A MINIMUM OF £50.

If there are any changes or variations including extra mileage on the journeys other than what was originally agreed at the time of booking, the customer will be charged extras in accordance with the pricing structure in place at the time of the booking.
Airport car service vehicle(s) and sub-contracted vehicles are fully insured for passenger and third-party claims. However, customers property is carried entirely at the customer’s own risk and the company shall not be held responsible/liable for any loss or damage to such property.
The company will keep a record of all lost property at the booking office and will endeavor to return any lost property left in our vehicles or sub contracted vehicles to the customer.
Aspire Executive reserves the right to refuse service without explanation.
The company maintains a strict non-smoking policy in all its vehicles.
Nothing contained in these terms and conditions affect the client’s statutory rights.
By providing your email address you permit the company to contact you via email, in return in keeping with GDPR legislation we promise never to share your email address with any third party.

At the discretion of the company,it may be necessary to set a credit limit on a customer’s account. This limit will remain in place until an account invoice has been brought to a satisfactory level.
The company may at its discretion refuse to provide the services in the event of this limit being exceeded and the account will be suspended until full payment is made.

All invoices must be paid in full within 30days of issue.
If an invoice remains unpaid after 30 daysthe outstanding invoices shall immediately become due and payable.
A final reminder letter will be sent to the customer requesting urgent payment.
If invoices are not paid in full within 60 days of the initial invoice being issued, the company have the right to recover the debt through third party agencies as deemed necessary.
Any additional costs incurred to recover outstanding payment will be added to the outstanding invoice and will become payable by the customer.